Terms of Service

These Terms of Service ("Terms") form a binding contract between you and PausePlayRepeat, LLC ("PausePlayRepeat," "PPR," "we," "us," or "our") and govern your access to and use of pauseplayrepeat.com, any PPR subdomain, the PPR desktop applications, and all related products, features, and services (collectively, the "Service"). By creating an account, accessing the Service, or clicking "I agree," you accept these Terms. If you do not agree, do not use the Service.

The Service is a multi-tenant platform that lets producers and content creators ("Creators") sell digital products and services and lets buyers ("Learners") purchase and consume those products. Some sections of these Terms apply only to Creators or only to Learners; we call those out where relevant.

1. Eligibility & Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to create a PPR account. The Service is not directed at children under 13, and we do not knowingly permit anyone under 13 to use the Service.

You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us immediately at andrew@pauseplayrepeat.com if you suspect unauthorized access.

2. Description of the Service

The Service includes, without limitation:

• Creator storefronts for selling courses, beats, sample packs, presets, Ableton racks, plugins, memberships, coaching sessions, cheat sheets, and other digital products.
• Learner-facing course delivery with progress tracking, XP, certificates, and leaderboards.
• AI-assisted creation tools, including mixing/mastering chat ("Master AI"), AI course builder, AI thumbnail generation, AI voiceover, AI video merge, and AI social post drafting.
• Email marketing tools (drip campaigns, broadcasts, automations) delivered via AWS Simple Email Service.
• Affiliate and referral programs and Creator payouts via Stripe Connect.
• Social media integrations that let Creators connect accounts on YouTube, TikTok, Instagram, Facebook, LinkedIn, X/Twitter, and Discord, and perform actions they explicitly initiate on those platforms.

3. Creator Terms (Sellers)

3.1 Your Content

You retain ownership of all content you upload to PPR (courses, beats, presets, lesson videos, thumbnails, copy, branding, etc.) ("Creator Content"). You grant PPR a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transcode, adapt, publicly display, publicly perform, and distribute Creator Content solely as necessary to operate, improve, and promote the Service and to deliver your content to the Learners you authorize. This license ends when you delete the content or your account, except for content already delivered to Learners under a paid license, which remains subject to that license, and for backup copies retained for a reasonable period.

You represent and warrant that you own or have all necessary rights to your Creator Content, that it does not infringe any third-party intellectual property, publicity, or privacy rights, and that it complies with applicable law.

3.2 Payments & Payouts

Payments are processed by Stripe, Inc. and Stripe Connect. By accepting payouts, you agree to Stripe's Connected Account Agreement and Services Agreement. You are responsible for completing Stripe's identity verification and for providing accurate tax and bank information.

[Andrew: confirm commission/fee structure] PPR charges a platform fee on each Creator sale, plus the underlying Stripe processing fee. The current rate is disclosed in the Creator dashboard pricing page and may be updated with prior notice. You are responsible for any sales, VAT, GST, or other taxes applicable to your sales, and for issuing invoices and collecting tax IDs where required by law in your jurisdiction.

3.3 Refunds

Creators set the refund policy for their own products and are responsible for displaying it on their storefront and honoring it consistently. PPR reserves the right to issue refunds in cases of chargeback, fraud, mis-delivered product, or repeated buyer complaints. Where local law (for example, the EU's consumer withdrawal rules) grants buyers a refund right that overrides the Creator's policy, that law controls. [Andrew: confirm whether PPR sets a platform-wide default refund window — e.g., 14 days for unstarted courses.]

3.4 Acceptable Content

You may not upload, sell, or distribute via PPR any content that:

• Infringes copyright, trademark, patent, or other intellectual property rights, including uncleared samples, unlicensed beats or melodies, and screen-recorded paid content from other platforms.
• Is illegal, defamatory, harassing, obscene, sexually explicit involving minors, promotes violence or terrorism, or violates applicable law.
• Misrepresents you, your credentials, or the nature of the product (deceptive practices).
• Contains malware, viruses, or code intended to disrupt or compromise the Service or any user's device.

3.5 Email Marketing

If you use PPR's email tools, you represent that every recipient on your list has provided lawful consent to receive email from you, that you will honor unsubscribes and complaints promptly, that you will not import a list you did not collect yourself, and that you will comply with the CAN-SPAM Act, the EU ePrivacy Directive, the UK PECR, CASL, and any other applicable law. PPR maintains a platform-wide suppression list. Repeated high bounce or complaint rates may result in temporary or permanent suspension of your sending privileges.

4. Learner Terms (Buyers)

When you purchase a Creator's product, you enter into a transaction with that Creator. PPR acts as the platform and payment facilitator; the Creator is the seller of record for the content itself. PPR is not responsible for the quality, accuracy, or completeness of Creator Content, but we will assist with refunds where a product is materially misdescribed or undeliverable.

Unless the Creator's license grants broader rights, your purchase grants you a personal, non-transferable, non-exclusive license to access and use the purchased product for your own educational and creative purposes. You may not resell, redistribute, sublicense, or republish purchased content.

XP, badges, certificates, and leaderboard standings have no cash value and may be adjusted, reset, or revoked in cases of abuse or platform changes.

5. Subscriptions & Recurring Billing

Some PPR products and Creator memberships renew automatically at the end of each billing period until cancelled. You authorize PPR and Stripe to charge your payment method on file at the start of each renewal period. You can cancel a subscription at any time from your account dashboard or by contacting the Creator's support address. Cancellation takes effect at the end of the current billing period; you retain access until then. Refunds for partial periods are at the Creator's discretion except where required by law.

6. Social Media Integrations

When you connect a third-party account (YouTube, TikTok, Instagram, Facebook, LinkedIn, X/Twitter, Discord), you authorize PPR to access that account using the OAuth scopes you grant. PPR uses these integrations to perform actions you explicitly initiate within the Service (publishing a video you submitted, reading channel metadata, fetching analytics for your own channel, replying to comments under rules you configured).

Each connected platform has its own terms and developer policies. You agree to comply with those terms, including but not limited to:

• YouTube Terms of Service: youtube.com/t/terms.
• Google Privacy Policy: policies.google.com/privacy.
• TikTok Terms of Service and Community Guidelines.
• Meta Platform Terms for Facebook and Instagram, LinkedIn User Agreement, X Developer Agreement.

You can revoke PPR's access at any time by disconnecting the integration in your PPR dashboard or by revoking the OAuth grant in the platform's own settings (e.g., myaccount.google.com/permissions for Google/YouTube). Revocation deletes the encrypted tokens from our database.

7. AI-Generated Content

PPR uses third-party AI providers (including OpenAI, Anthropic via OpenRouter, ElevenLabs, and Fal AI) to power features such as Master AI chat, course outlines, voiceovers, thumbnail generation, and video merge. AI outputs are provided "as-is." They may be inaccurate, incomplete, biased, or unsuitable for a given use. You are responsible for reviewing AI outputs before relying on or publishing them, and for ensuring that any AI-generated content you publish complies with applicable law and platform rules.

As between you and PPR, you own the AI outputs generated from your prompts and uploaded inputs, to the extent ownership is available under applicable law. PPR does not use your Creator Content, Learner content, prompts, uploads, or AI outputs to train PPR's own AI models. Third-party AI providers' own training and retention practices are governed by their privacy policies; see our Privacy Policy for current links and disclosures.

8. Acceptable Use

You agree not to, and not to allow any third party to:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Upload, post, or distribute content that infringes intellectual property rights, violates privacy or publicity rights, is defamatory, harassing, hateful, threatening, obscene, or otherwise objectionable.
• Send spam, harvest contact information without consent, or import email lists you did not collect lawfully.
• Probe, scan, or test the vulnerability of the Service or any connected system without our prior written consent; bypass or attempt to bypass authentication, rate limits, or access controls.
• Reverse engineer, decompile, or disassemble any part of the Service, except to the extent applicable law expressly forbids restricting such activity.
• Use the Service to violate any third-party platform's terms (for example, automating actions on a social platform in a way that platform prohibits).
• Scrape, crawl, or harvest data from the Service except via APIs we publicly document and authorize.
• Share, sell, or transfer your account credentials.

9. Copyright & DMCA

PPR respects intellectual property rights. If you believe content on PPR infringes your copyright, send a written notice to our designated agent at the address below that includes:

• Your physical or electronic signature.
• Identification of the copyrighted work claimed to be infringed.
• Identification of the allegedly infringing material and its location on the Service (URL or sufficient detail to locate it).
• Your contact information (address, phone, email).
• A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Designated DMCA Agent:

We may remove allegedly infringing content and terminate the accounts of repeat infringers. If you believe your content was removed in error, you may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g).

10. Suspension & Termination

We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, our Acceptable Use policy, applicable law, or the terms of any connected third-party platform, or if continued provision of the Service to you would expose PPR or other users to material risk. You may stop using the Service and delete your account at any time from your dashboard or by emailing andrew@pauseplayrepeat.com. Sections that by their nature should survive termination — including payment obligations, content licenses already extended to Learners, indemnification, disclaimers, and limitation of liability — will survive.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. PPR DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE FROM ALL ATTACKS, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE ACCURATE OR RELIABLE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PPR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO PPR IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless PPR and its officers, directors, employees, and agents from any claim, demand, loss, liability, damages, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your Creator Content; (b) your use of the Service; (c) your violation of these Terms or applicable law; or (d) your violation of any third-party right, including any intellectual property, privacy, or publicity right.

14. Governing Law & Dispute Resolution

[Andrew: confirm jurisdiction and whether you want an arbitration clause. Default placeholder below is U.S. / Delaware with informal-resolution-first; revise before public launch.]

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. For any dispute arising out of or relating to these Terms or the Service, the parties will first attempt informal resolution by contacting andrew@pauseplayrepeat.com. If the dispute is not resolved within 60 days, either party may bring the dispute in the state or federal courts located in Delaware, and the parties consent to the personal jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

15. Changes to These Terms

We may modify these Terms from time to time. The updated Terms will be posted with a new "Last updated" date. For material changes, we will provide notice via email or in-app notification at least 14 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

16. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms you accept when using specific features, constitute the entire agreement between you and PPR regarding the Service. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Contact